Privacy Policy

Last updated: October 14, 2026

This Privacy Policy explains how Balcones Digital LLC (d/b/a Tape Desk) (“we”, “us”), operator of Tape Desk (the “Service”), collects and uses your information. By using the Service you agree to this Policy.

Information we collect

• Account information — when you sign in with Google, we receive your name, email address, and profile picture. We do not receive your Google password.
• Payment information — subscriptions are processed by Stripe. We store your subscription status and Stripe customer/subscription identifiers; we never see or store your full card number.
• Technical data — an essential, signed session cookie to keep you logged in, plus basic server logs and (if enabled) anonymized error-diagnostic data used to keep the Service reliable.
• Usage data — which pages you view and when you sign up, start a trial, or subscribe, along with your browser and device type and the page that sent you here. We collect none of it if you decline, or before you answer where we are required to ask — see Analytics and advertising below.

How we use your information

• To authenticate you and provide the Service and its subscriber features.
• To process subscriptions, trials, and billing.
• To provide support and to detect, prevent, and fix problems.
• To see how people find and use the Service, and whether the ads we pay for actually bring anyone.

Analytics and advertising

We use two outside services to see how people find and use Tape Desk, and to tell whether the ads we pay for are worth paying for. Both run in your browser, and both are loaded after the terminal has finished drawing, never before.

If you are in the UK, the EEA, or Switzerland, neither one loads until you say yes. We ask with a small bar in the corner of the terminal the first time you visit. Until you choose, no analytics or advertising cookie is set and neither service is contacted at all. Choosing “Decline” is final — we do not ask again. See Your choices.

• PostHog — product analytics. It records page views and the moments that matter to us: signing up, starting a trial, and subscribing, along with your browser and device type and the page that sent you here. We do not record your screen. PostHog’s session-replay feature is switched off for Tape Desk, so no replay of your mouse movement, clicks, scrolling, or the contents of your screen is captured. PostHog identifies you by an internal account ID; we do not send it your email address or your name.
• Meta (Facebook and Instagram) pixel — advertising measurement. It tells us when someone who saw one of our ads went on to sign up or start a trial, so we can stop paying for ads that do nothing. It records page views, sign-ups, and trial starts. We do not send Meta your email address or your name. Meta also uses what it collects for its own purposes, under its own privacy policy.

We do not sell your personal information.

Your choices

There are three ways to turn analytics and advertising off, and they all work:

• The consent bar. Shown on your first visit if you are in the UK, the EEA, or Switzerland. Nothing non-essential loads before you answer it. “Accept” and “Decline” sit side by side and are equally easy to click.
• The “Cookies” link in the footer at the bottom of the terminal. This works everywhere, including the United States, and it works whether or not you were ever shown the bar. It lets you change an earlier answer. When you decline, we stop sending anything to either service and we delete the _fbp, _fbc, and ph_…_posthog cookies and PostHog’s local storage from your browser.
• Global Privacy Control. If your browser sends the GPC signal, we treat that as a decline worldwide and never show you the bar. You do not have to do anything else.

Outside the UK, EEA, and Switzerland, analytics and advertising load on your first visit unless you have declined or your browser sends GPC. Declining never affects the calendar, the news feed, alerts, or your subscription.

Cookies

Tape Desk uses at most three cookies.

Essential — always set:

• A signed cookie that keeps you logged in. The Service cannot work without it, so it is not part of the consent choice above and it is never deleted by declining. It is set only once you sign in.

Non-essential — set only with your consent, or outside the UK/EEA/Switzerland if you have not declined:

• ph_…_posthog — set by PostHog, so a returning visitor is not counted as a new one. PostHog keeps the same identifier in your browser’s local storage as well.
• _fbp — set by the Meta pixel. This is an advertising cookie. Meta may also set _fbc if you arrived from one of our ads.

We also store your answer to the consent bar in your browser’s local storage, under mt.consent, so we do not have to ask again. That is the only thing we keep about the choice itself, and we do not send it anywhere. Blocking the non-essential cookies, or clearing local storage, does not affect the Service.

To decide whether to show you the consent bar, our server reads the country that our hosting provider (Vercel) works out from your IP address when your browser asks us who you are. We use it for that one decision, turn it into a single yes-or-no, and do not store it or send it to anyone.

Service providers

We share the minimum necessary data with providers that operate the Service on our behalf: Google (sign-in), Stripe (payments), Vercel (hosting), Neon (database), Sentry (error monitoring), PostHog (product analytics), and Meta (advertising measurement). This list is current as of the date above and will be updated here if it changes. We do not sell your personal information.

Data retention & deletion

We retain account data while your account is active. You may request access to, export of, or deletion of your personal data by emailing us; we will delete it except where we must retain records (e.g., tax/payment records) by law.

Security

We use reasonable technical measures to protect your data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children

The Service is not directed to individuals under 18, and we do not knowingly collect their data.

Changes

We may update this Policy; material changes will be reflected by the “Last updated” date above.

Contact

Questions or requests: trevor78733@gmail.com.